Make a Formal Complaint

If you're concerned about the content of something you've heard on ZM and you believe it's breached broadcasting standards, you're entitled to make a formal complaint.

Click here for the Broadcasting Standards

If you wish to make a formal complaint to ZM, you can do so by filling out the form below, emailing [email protected] or writing to:

Experience Manager
NZME. Radio Limited
Private Bag 92198
Auckland

Complaints relating to the privacy standard can be made directly to the BSA if you wish.

Complaints must be received within 20 working days of the broadcast and we will respond to your complaint within 20 working days of receiving it.  If you are unhappy with our findings, you are entitled to contact the Broadcasting Standards Authority within 20 working days.

For more information, see https://bsa.govt.nz/.

Complaints about advertisements should be made to the Advertising Standards Authority (www.asa.co.nz).

If you have a complaint about our website or wish to express concern but not lay a formal complaint, get in touch with us using the below form.

Make a Formal Complaint

If you wish, you can also make a formal complaint about news and current affairs content on this website to the New Zealand Media Council (http://www.mediacouncil.org.nz).

If you wish to know more about the classifications applied to any video-on-demand, film or entertainment content on this site, or you want to make a formal complaint about the classification, please click here.